CITY EXPRESS JUNIOR BY MARRIOTT CANCUN, Cancun – A Smart Stay in the City
About the Hotel
Rooms & Amenities
City Express Junior By Marriott Cancun offers air-conditioned rooms with flat-screen TVs and private bathrooms. Some rooms include a seating area. Each room has cable TV and free Wi-Fi. The hotel provides free toiletries, an AM/FM alarm clock, and tea/coffee facilities.
Dining & Breakfast
A free continental breakfast is served from 06:00 to 10:30 hrs, Monday to Friday. Guests can find several restaurants in Plaza Las Américas mall, located right next to the hotel.
Leisure & Nearby Attractions
The hotel has an outdoor pool, a fitness center, and a garden. Nearby attractions include Playa Tortugas and Punta Cancun beaches, Xcaret Ecological Park, Isla Mujeres, and the Tulum archaeological site. Coco Bongo nightclub is a short distance away.
Location & Transport
The hotel is in Downtown Cancun, 18 km from Cancun Airport. It is steps from Royal Yak Casino and Plaza Las Américas mall. The Mayan ruins of Tulum, Coba, Uxmal, and Chichen Itza are within driving distance.
Services & Policies
Free private parking and laundry services (additional cost) are available. The hotel does not allow pets or service animals. Staff assist with excursions to nearby sites like Isla Mujeres and Malecon Americas.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Fire extinguishers
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Shallow end
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel's location is fantastic, close to a major mall and many amenities. The rooms, unfortunately, fell short of expectations with cleanliness issues and an unpleasant odor. Service was hit-and-miss, with some staff very helpful using translation apps, but others displayed rude behavior. The dining options were limited and unsatisfactory in taste. However, the location conveniently provided access to various establishments, though too crowded at times.
The hotel overall provided a convenient stay with a great location opposite the biggest mall, but the room cleanliness and size fell short of expectations. The dining options were average, offering basic breakfast choices. The facilities were satisfactory with parking space available.
My stay at the hotel was a mixed experience. Although the location was convenient for daily activities around Plaza Las Americas shopping mall, the room cleanliness and size fell short of expectations. The service was friendly, but communication barriers arose when addressing room issues. The dining options were limited, and the breakfast quality was subpar. Despite these drawbacks, the hotel offered value for money in terms of location and friendly staff.